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Audio player inserted via toolbar not playing

  • filipa.santos
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5 years 9 months ago #6961 by filipa.santos
Audio player inserted via toolbar not playing was created by filipa.santos
Hi there,

I'm trying to insert an audio file using the "insert html 5 audio" option in the toolbar.
The audio player is added and I can play the audio file within the editing page. After publishing, I can see the audio player on the LO, but it appears as if there's no audio file associated and does not enable it to be played (screenshot attached).

I'm using an mp3 audio file and the Modern: Urban Blue XOT template.

Anyone had this issue before or have any ideas how to fix it?

Many thanks,
Filipa
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  • filipa.santos
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5 years 9 months ago #6962 by filipa.santos
Replied by filipa.santos on topic Audio player inserted via toolbar not playing
Hello again,

I have fixed my own problem, thought I'd share in case someone else comes across this.
It was an issue with the file name, which contained an apostrophe. After removing the apostrophe, the audio file now plays without issues.

Cheers!
Filipa

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  • ingdon
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  • Hi, my name is Inge. I'm an e-learning advisor.
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5 years 9 months ago #6963 by ingdon
Hi Filipa,

Well done and thanks for sharing!

Inge

DLearning
I.Donkervoort
www.dlearning.nl

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