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I was reporting a bug, not requesting tech support.

Nice try to squeeze some cash out of me tho....lol

Out of interest, how much do the devs charge to fix bugs? I appreciate it's open source and everyone has to make money somehow. Just so you know, I am not a commercial enterprise, I'm a secondary teacher looking at using XERTE to make my computing classes more engaging and to make tracking pupil progress better.

I was really excited about xapi and lrs etc, but the costs involved are prohibitive as I have around 200 pupils each yr and all the lrs charge per user which would be more than I'm paid lol

So I was thinking to use Moodle and just export scorn from XERTE.

My brother says it's usual to pay devs around £15 to fix a bug on GitHub if u like the software , which I do, it's awesome. But from your post and link to commercial support I'm thinking that what you were suggesting would be way more than that right?

I'm going to try uninstalling the Softaculous install and installing the code from here...if that solves the problem I will post back here.