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Firefox pop-up blocked causes view LOs differently

  • Jin
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11 years 9 months ago #2382 by Jin
Hello,

We have users reported a problem of using Firefox with XOT. They had pop-up blocked on the Firefox browser. After they allowed pop-up during they created an object in XOT, they could see other people's Learning Objects. I wonder if this is a known issues? Can you provide suggestions?

Users are using Firefox 24.0 on Windows 7.

I am able to replicate the issue (Firefox 33.0.2 on windows 7). Steps:
- Open Firefox browser.
- Clear cookies and caches.
- Tick the box check-box next to the Block pop-up windows.
- Click the Exceptions button and check that the XOT site is not in the list. (This blocks pop-ups of the XOT site)
- Close the browser and re-open it.
- Sign in the XOT site.
- Click the Create button under the Xeret Online Toolkit section.
- Enter a name "jintest301020141" for a new project and click Create button, then a Firefox message appears. Click the options button and allow the pop-up for the XOT site.
- The new object does not appear in the My Projects list, so click the Create button again, then it returns an error message.
- Then other people's LOs appear on My Projects list, My own objects are disappeared.
- Log out the XOT site.
- Log on again and I can see my new object is created.
- Check the Browser settings and it looks fine, allows the XOT pop-up.

I have attached the screenshots to explain.

Thank you.
Jin
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11 years 8 months ago #2450 by Jin
I wonder if anyone have the similar problem?

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