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errors - "user ID not set" or "Session ID not set"

Jin
Topic Author
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Junior Member

11 years 4 months ago #2654 by Jin

Replied by Jin on topic errors - "user ID not set" or "Session ID not set"

Just a quick update.

We did two things:
First, to increase hosting server time-out from 30 minutes to 60 minutes. It didn't solve the problem.
Second, to increase the persistence timeout on the netscaler to 60minutes. It seems resolved the problem.

Thanks.

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tom
Away
Administrator

11 years 4 months ago #2655 by tom

Replied by tom on topic errors - "user ID not set" or "Session ID not set"

Thank you for the feedback.

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errors - "user ID not set" or "Session ID not set"

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