Report any technical problems you discover and discuss solutions.

Links to xerte actions don't work

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10 years 9 months ago #3184 by Isaac
Replied by Isaac on topic Links to xerte actions don't work
Yes, the link is correct

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10 years 9 months ago #3187 by ronm
Replied by ronm on topic Links to xerte actions don't work
Either check via management or direct in the database that the site_url and root_file_path and import_path are all correct.
In your case site url should be xerte.domain.tld/xertetoolkits/
root_file_path should be /var/www/xertetoolkits/ and import_path should be /var/www/xertetoolkits/import/

If that's all correct check the ownership and write permissions of the relevant directories especially USER-FILES but you should have checked and resolved any of that during the setup process.

HTH
Ron

Xerte developer & trainer
e-learning & m-learning consultant
mitchellmedia.co.uk | xerteacademy.com | learningapps.co.uk
Note: Support here is voluntary and meant for users to support each other.
Need direct commercial support with Xerte? mitchellmedia.co.uk/contact/

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10 years 9 months ago #3190 by Isaac
Replied by Isaac on topic Links to xerte actions don't work
Hello Ron, and thanks for the reply.

I've checked all the points you remarked in your post. Everything seems to be ok. I don't know where to look further.

I've also have an install of XoT2 (Available at xerte.ioc.cat/ ) Which works perfectly.

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10 years 9 months ago #3192 by ronm
Replied by ronm on topic Links to xerte actions don't work
Compare the settings between the two installations and compare the directory permissions.
I know it doesn't help but this isn't a bug with xerte 3 code - there are many version 3 installations in use and I've installed and upgraded quite a few without problem. If your version 3 installation hasn't ever worked try dropping the database and running setup again being careful to check the prompts in each step.
HTH
Ron

Xerte developer & trainer
e-learning & m-learning consultant
mitchellmedia.co.uk | xerteacademy.com | learningapps.co.uk
Note: Support here is voluntary and meant for users to support each other.
Need direct commercial support with Xerte? mitchellmedia.co.uk/contact/

Please Log in or Create an account to join the conversation.

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