Supporting each other

Community forums

Welcome, Guest
Username: Password: Remember me
The place for more technical questions for those who want to create new pagetypes or bespoke functionality.
  • Page:
  • 1

TOPIC:

Log in error - uppercase issues 4 years 1 month ago #6357

  • ymoore
  • ymoore's Avatar Topic Author
  • Offline
  • Administrator
  • Administrator
  • Posts: 94
  • Thank you received: 6
Hi

We've come across an issue whereby if someone logs into our version of Xerte using uppercase letters they have problems. When Xerte creates a new project folder it has the capitalised username in the folder name. However, when it comes to playing/previewing/editing it goes back to using lowercase for the folder name and therefore cannot find any project files. User accounts are created using LDAP.

Is this a known issue? Is there a fix for it?

Thanks
Yvonne

Please Log in or Create an account to join the conversation.

Log in error - uppercase issues 4 years 1 month ago #6358

  • ronm
  • ronm's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 841
  • Thank you received: 245
Hi Yvonne
yes this is a known issue and this is fixed in out latest developer code but I'm not sure if that's part of the public downloads yet.
In the meantime all your users should login with the same username format they have always used.
HTH
Ron
Xerte developer & trainer
e-learning & m-learning consultant
mitchellmedia.co.uk | xerteacademy.com | learningapps.co.uk
Note: Support here is voluntary and meant for users to support each other.
Need direct commercial support with Xerte? mitchellmedia.co.uk/contact/

Please Log in or Create an account to join the conversation.

Log in error - uppercase issues 3 years 10 months ago #6554

  • TinaWorthen
  • TinaWorthen's Avatar
  • Offline
  • New Member
  • New Member
  • Posts: 1
  • Thank you received: 0
I think it will be easy if your convert user input into lowercase by default!

Please Log in or Create an account to join the conversation.

  • Page:
  • 1
Moderators: jjs
Time to create page: 0.082 seconds
Copyright © 2024 The Xerte Project.
Xerte logo Apereo logo OSI Logo

Search