Questions on getting Xerte Toolkits installed on your server and questions about authentication and user logins.

still can't initiate the front page load

  • Rolaine
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12 years 11 months ago #538 by Rolaine
I am still experiencing database and login session failure to load issues. I've been single stepping through the program moving die statements and re-downloading and trying to install Online Toolkit for almost a month now and I have learned a whole lot about php in the process but I haven't solved the initial page load problems yet. I seem to be missing all of the language .inc files so at least two libraries aren't loading correctly.
I get black holes (no computer response) at the following two places.

filename = /website_code/php/display_library.php
fails at this line _load_language_file "/website_code/php/display_library.inc";

filename = /website_code/php/language_library.php
fails at this line _load_language_file "/website_code/php/language_library.inc";

I've looked all through the folders and files on both my local desktop and the web server I uploaded to and I don't seem to have downloaded a single .inc file. I have no idea how I managed to do this install miss repeatedly, but can you help me obtain a copy of all the missing .inc files and figure out how to install them on my shared hosting server?

thanks
Rolaine

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  • Rolaine
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12 years 11 months ago #539 by Rolaine
Replied by Rolaine on topic still can't initiate the front page load
using yahoo shared hosting
unix system
apache server
php 5.3.6 and mysql 5.1.55

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12 years 11 months ago #540 by tom
Thhe language files should have been in <xerte install dir>/languages/<language_code>/website_codel/display_library.inc, where language_code is en-GB

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  • Rolaine
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12 years 11 months ago #557 by Rolaine
Replied by Rolaine on topic still can't initiate the front page load
I located the .inc files - I still can't get it to load the front page but I suspect that is because there are other language references that point to the wrong server directory location for me. It's probably going to take some time for me to investigate all of this. I'll post again if this does not fix the issues. Thanks for your help.

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12 years 11 months ago #572 by JohnSmith
Replied by JohnSmith on topic still can't initiate the front page load
Hi Rolaine,

Sorry to hear that you are still experiencing problems... I highly suspect that it is an issue with a setting on your server but I think the easiest thing would be if I debug this for you. Are you able to provide a URL and a login username/password for your system. Please email them off-Forum to jjs (@) gcu.ac.uk (to keep your install secure) and we can try to get you up and running soon.

Regards

John

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12 years 8 months ago #941 by Rolaine
Replied by Rolaine on topic still can't initiate the front page load
problem is resolved. I finally switched hosting providers to avanquest. They are excellent. If you are in the USA and need a good Moodle/Xerte hosting provider they are at
webeasyhosting.com

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