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Previewing my project presents a blank sceen and http error 500 1 year 8 months ago #8258

  • tom
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They should be in the Apache error log. If you cannot get those yourself, you should be able to request them from your provider.

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Previewing my project presents a blank sceen and http error 500 1 year 8 months ago #8259

  • richard100
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Hi Tom,
My ISP support checked apache's error log yesterday and there weren't any errors being logged (normally this would be the case with a server 500 error, but in this case it's not). They've just recreated the server 500 error, whilst running a tail on apache's error log, but nothing is being logged. That said, when they recreated the server 500 error, this error log was written to: public_html/xerte/error_logs/debug.log (Copy of today's log is attached - I've anonymised my domain name)
Hope this helps.
Richard
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Previewing my project presents a blank sceen and http error 500 1 year 8 months ago #8260

  • richard100
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Hi Tom,
I've arranged with my ISP to reinstate xerte from a previous site backup and will catch up from there.
Thanks again for you help and interest.
Regards
Richard

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Previewing my project presents a blank sceen and http error 500 1 year 8 months ago #8261

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Hi Richard,

Very strange that the erro 500 is not logged in the Apache error log. The error_log/debug.log is just that. A debug log that is activated when $development is set to true in config.,php. It (regrettably) does not log the error 500 cause. With no further information, there is not much I can do.

Tom
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